As a computer repair technician, you know when tax season rolls around. I have received quite a few Intuit Turbotax help requests. A common theme I have noticed is that Intuit Turbotax endusers try to install this software on an Apple Macintosh computer and are abrubtly stopped.
What many of these users do not know is that Intuit Turbotax has specific requirements when it comes to what Apple Macintosh operating system this software maker supports. Turbotax for MAC tax year two thousand seventeen requires Apple Macintosh operating system version 10.11 which is El Capitan or newer. On the surface this may seem like an easy upgrade.
However, Apple corporation has required an Apple identification in order to upgrade your Apple Macintosh operating system, for quite sometime now. Many Apple Macintosh users do not even know their Apple identification password. Also, amazingly enough to me many Apple Macintosh users do not even know their Apple Macintosh password.
I downloaded the Intuit Turbotax version two thousand seventeen onto a computer. For whatever reason I could not open it. The software says there was a problem.
I updated my computer. It also says I may have to re download it but do not know how.
This individual was using an Apple Macbook Professional. This Apple Macbook had Apple Macintosh operating system version 10.10.5 installed which is also known as Yosemite. If you do not know what version of Apple Macintosh operating system is installed, you can click on the top menu, then select the Apple icon on that top left menu.
Then you will want to choose “About this MAC”. My other customers had to upgrade to El Capitan which is Apple Macintosh operating system version 10.11 before they could use Intiut Turbotax two thousand seventeen. You would use the Apple Store, in order to upgrade your Apple Macintosh computer.
In the Apple Store on the home page you might see a banner advertising a free upgrade to High Sierra. High Sierra is Apple Macintosh operating system version 10.13. You would just click on the Free Upgrade.
You would then want to download Apple Macintosh operating system High Sierra and then install it. Yes, Intuit Turbotax two thousand seventeen will work with Apple Macintosh operating system 10.11 El Capitan and 10.13 High Sierra as long as you have a sixty four bit Apple Macbook professional. In order to find out if your Apple Macintosh computer has x64 sixty four bit support you look for “System Report” on the “About this MAC” in the “Overview” tab.
You will want to click on “System Report” and then on left hand side scroll down until you see “Software”. Then you will want to click on “Software” in order to expand it and look for “64-bit Kernel and Extensions”. If it is marked with a Yes then you have sixty four bit Apple Macintosh operating system installed.
Two warnings before you proceed in order to upgrade your Apple Macintosh computer operating system. First, you will need to have an Apple identification. Also, you will need to know your Apple identification password.
Second, you will need to know your Apple Macintosh administrator password. You will need to log in to the Apple Store with your Apple identification. After High Sierra or any other Apple Macintosh operating system finishes downloading, it will prompt you to enter your Apple Macintosh administrator password in order to begin that installation process.
The final task will be to click Restart which will reboot your Apple Macintosh computer operating system and upgrade the operating system. If you do not posess your Apple identification and administrator password, you will just waste time trying to upgrade. Finally, this might be a gold tip.
One of my customers was in communication with someone from Intuit support and told them that next year, tax year two thousand and eighteen, Intuit Turbotax will require Apple Macintosh operating system version 10.13 High Sierra. These instructions and tips were written for Intuit Turbotax version two thousand seventeen. However, they could certainly used as a basis point for newer versions of Intuit Turbotax software.