Epson 4500 Printer – Not Connected to Macintosh Fix

Another computer printer problem in the world order. This time an individual was no longer able to use their Epson 4500 printer. Their original initial question is quoted verbatim below.

All of a sudden my Epson 4500 printer/scanner says it’s not connected to my Macintosh (operating system Mojave 10.14.3). It has just happened on a frantic work day. What to do?

It is definitely connected.

This is a common problem that occurs on both Apple Macintosh operating system computers and Microsoft Windows operating system based computers. This individual could no longer scan using the automatic document feeder. Also, this type of false positive, so to speak, problem is NOT mutually exclusive to just Epson brand printers.

This type of computer printer problem can occur with any brand of printer. When they tried to scan they also received that dreaded not connected error. This individual tried to power off both their Apple Macintosh computer and Epson 4500 printer as well as disconnecting their printer from their Apple Macintosh computer.

You will want to power off your printer. Then you will want to disconnect the power cable from your wall outlet. Now disconnect the Universal Serial Bus printer cable from both your printer and computer.

Press and hold the power button on your printer for 30-60 seconds. Then leave your printer disconnected from the power source for 5 to 10 minutes. Reconnect the Universal Serial Bus cable to your computer and printer. Now connect the power cable to a wall outlet.

Power on your printer and see if it will now print and or scan. If this does not fix your problem with your printer problem, then you will need to download and reinstall the printer software and driver.

You will want to remove all instances of your printer software from “Applications”. Remove all instances of your printer from “Printers & Scanners”. Then download and install the printer software from this Epson ET4500 download link.

These instructions were written for an Apple Macintosh computer with Apple Macintosh operating system Mojave 10.14.3 installed and an Epson ET 4500 printer. You can most certainly use these instructions as a basis point to possibly solve the same printer problem with the same error on other Apple Macintosh operating systems. You would just need to download the appropriate driver for your specific Apple Macintosh operating system.

Also, you can use these instructions as a basis point for troubleshooting printer not connected errors on Microsoft Windows operating systems. Once again, you would just need to download the specific driver and software appropriate for the version of Microsoft operating system installed on your computer.

00:14

Estes our own cone Edie in a computer

00:18

calm otro video party boy Edie

00:30

let's cut to the chase another computer

00:33

problem oh this one more specifically

00:35

succinctly what they [ __ ] printer and

00:38

I [ __ ] despise printers but in our

00:40

I'm saying however as a computer

00:44

technician that's where some of the

00:46

money's at sort of yeah unless you like

00:50

you know working-class poor I mean which

00:55

is basically I am I mean all of a sudden

00:57

my Epson 4500 printer scanner says it's

01:01

not connected to my Mac operating system

01:04

mojave ten dot 14.3 it has just happened

01:07

on Mac and crap the [ __ ] Mac and crap

01:15

fanboys claim that Mac operating system

01:19

is perfect [ __ ] [ __ ] alright it

01:22

has just happened on a frantic workday

01:25

what to do well you might want to quit

01:29

now and become an entrepreneur or get

01:33

ready for your boss to bang you over and

01:35

sodomized you I mean it is definitely

01:38

connected yes this happens quite often

01:41

on Mac and crap and wind blows all of a

01:47

sudden your printer just quits working

01:49

and you'll get one of these bizarre

01:51

errors not connected that that error

01:53

also shows up on wind blows it's a false

01:56

positive the printer nothing wrong with

01:59

the printer and I'm gonna give you two

02:03

possible solutions to this problem

02:12

now that they're receiving this error it

02:14

scans from the plate-glass which is the

02:18

embedded scanner but not from the top

02:23

feeder which I think they're referring

02:24

to the automatic paper feeder yeah the

02:33

automatic feeder does not work now and

02:35

then when they do try to scan it says

02:40

it's not connected that's very common

02:42

error message here are two possible

02:44

solutions

02:57

now it says that they disconnected the

02:59

printer from their Macintosh computer

03:01

and then powered off and restarted both

03:05

well it depends on how they powered off

03:07

the printer so here is possible solution

03:09

number one what you're gonna do is

03:11

you're gonna power off your printer and

03:13

throw it away I mean take a [ __ ] you

03:17

know a hard object and just smash it

03:22

like that movie office space

03:25

you're gonna disconnect the power cable

03:27

from both the wall outlet and the

03:32

printer so well just disconnect the

03:35

power cable from the wall outlet

03:36

you're also going to disconnect the

03:38

printer from the Macintosh the USB cable

03:40

from both the printer and the Macintosh

03:43

I'm giving you an additional bonus gold

03:46

well possible Gold tips fool's gold or

03:48

reals gold then what you're gonna do is

03:51

you're gonna press the power button on

03:53

the printer for around 60 seconds a

03:56

minute

04:00

you're gonna leave the printer by itself

04:02

to gloat or to cry or whatever printers

04:07

whatever emotions printers have for five

04:10

to ten minutes leave it alone

04:14

find something to do turn on the TV and

04:16

what well now I wouldn't do that

04:18

television is [ __ ] stupid but

04:20

whatever I don't watch television but

04:21

the last few days I just thought I'd

04:23

check it out and it's I'm glad I don't

04:27

watch television after five to ten

04:30

minutes you're gonna connect the USB

04:32

cable back into the printer and into the

04:37

Macintosh then you're gonna obviously

04:40

plug in the power cable into the wall

04:43

outlet

04:44

now here's an additional bonus tip some

04:48

printer AC adapters the electronic you

04:52

know the power cable which is something

04:54

a lot of times just a little block

04:56

sometimes it's not hardwired you can

05:00

connect disconnect the power cable from

05:03

the little box and the wall out if

05:05

that's the type you have do it if it's

05:08

hardwired you can't the only way to

05:10

disconnect the power cable from the

05:12

printer is the actual allow outlet on a

05:14

they called it's called hard wired

05:18

meaning it's hardwired onto the printer

05:21

you can't disconnect it physically from

05:22

the printer only from the wall outlet

05:24

obviously disconnect it from the wall

05:26

outlet and then you would reconnect it

05:28

and I gave you that additional tip

05:29

because you just electronics are weird

05:31

physics is weird you just never know so

05:34

you just try whatever work so as many

05:36

tactics as posible now power on the

05:39

printer and let it go through its

05:42

synchronization could just depends on I

05:44

think this is an older printer but don't

05:47

quote me on that but when I like looked

05:49

up the search engine optimized keyword

05:52

it doesn't seem like it's very popular

05:54

printer so that tells me it could be

05:55

older but whatever

05:58

let it go through its cycle make sure

06:03

all the lights are on green lights and

06:05

the blue Wi-Fi light just make sure that

06:08

allow the printer to you know power up

06:10

give it some time now try to print I

06:14

can't give you really percentages

06:18

because I'm not that anal retentive I

06:20

just keep it in the back of my brain

06:23

pattern recognition this solves a lot of

06:26

problem so I give you a lot of tips and

06:28

one of the possible global tips is

06:30

whenever your printer starts to [ __ ] up

06:32

you get weird errors like printers off

06:34

line printers disconnected even though

06:37

you just used it you know I'm saying or

06:40

you powered it off part of that gun

06:41

that's kind of a false positive printers

06:44

are very flaky especially inkjet

06:48

printers I'll be blunt they're [ __ ]

06:50

garbage they're junk it doesn't matter

06:52

what you spend on them but I don't want

06:54

to digress about how LaserJet printers

06:56

are usually better it depends on the

06:57

model it depends on the brand well it

06:59

really depends on the model according my

07:00

experiences or whatever so just and then

07:04

there's also electric static discharge

07:06

in physics electronic devices laptops

07:09

desktop computers printers they act

07:12

weird and there could be an ESD buildup

07:15

and that's why they act flaky and also

07:17

they get hot and so sometimes just

07:20

powering the [ __ ] off and then

07:23

you know I'm saying now I'm gonna save

07:25

some overtime so you want to stick

07:27

around for overtime because I'm gonna

07:28

give you some other reasons why I go

07:31

through the disconnecting the USB cable

07:33

from both hands but I'm not gonna do

07:35

that right now that's gonna be overtime

07:37

that could be one possible solution a

07:41

second solution if my instructions don't

07:45

work and I can I already heard somebody

07:46

and so I it's a paradox if it wasn't for

07:50

the loud fan in the microwave that

07:53

drowns out most of the other noises I'll

07:56

give you an example of what I hear on a

07:58

daily basis and I'm not making this [ __ ]

08:00

up it could be 2:00 in the morning

08:01

they could be 2:00 in the afternoon

08:06

that's what I hear did you hear that I'm

08:11

not making that [ __ ] up all of a sudden

08:12

oh here's somebody knock on something

08:14

and you know I'm saying all right

08:21

if those instructions don't work then

08:24

click on the link in the description box

08:26

below to my blog post on my website in a

08:28

computer's comm where I provide detailed

08:31

instructions on how to remove the

08:33

printer from your Macintosh computer

08:35

there's a certain set of instructions or

08:38

certain procedures that work and then

08:40

you're gonna reinstall the driver

08:41

usually my experiences those those two

08:45

if it's not one or the other or maybe

08:47

even both while although I doubt it

08:50

would be both because it whatever that

08:52

fixes a high percentage of the printer

08:55

issues I deal with but I don't

08:57

really I hate printers and if it's

09:01

beyond that I say [ __ ] it if I can't if

09:04

the power cycling doesn't work and

09:07

removing and reinstalling the software

09:09

it doesn't work I fire whoever I'm

09:11

helping I let them go and they're gone

09:14

forever or and I don't even [ __ ] with

09:19

printers issues anymore I mean they're

09:21

all all day every day and I also never

09:24

remotely connect into a computer and and

09:26

perform the tasks for them when it comes

09:29

to removing nah I don't waste time with

09:32

that garbage on this third party website

09:35

whereby I earn supplemental income going

09:37

mentally ill I mean exacerbating my

09:39

mental illness being mistreated being

09:41

cussed at being told you know blah blah

09:42

blah blah being yelled at a lot of these

09:47

end users especially when it comes to

09:49

Mac and crap and users they are terrible

09:53

they have the worst computer skills

09:55

according to my experiences and so a lot

09:59

of them don't even know how to download

10:01

the remote software all you have to do

10:03

is download one piece of remote software

10:06

double-click it to open it and then I

10:09

would remote in but half the time they

10:11

I'm not making this [ __ ] up about half

10:13

the time they don't even know how

10:14

[ __ ] how to do that so I don't even

10:16

waste my time with that garbage anymore

10:17

alright now here is the instructions on

10:20

how to properly remove your software

10:23

from your Macintosh and know it's not

10:26

just reloading the driver that's a myth

10:28

same thing on wind blows but I'm not

10:31

going to die aggressive about wind blows

10:34

I have a video on my youtube channel

10:35

where I go through the full instructions

10:38

and procedures on how to properly remove

10:40

printer software from wind blows it's a

10:43

three-step process Macintosh is a

10:45

two-step process but it's not you don't

10:47

just download the driver from the

10:49

manufacturer and then install on top of

10:51

itself no you have to remove the [ __ ]

10:55

software because both on micro crap

10:58

microchip micro slop wind blows

11:00

operating system either the driver

11:03

and/or the software becomes corrupt same

11:05

thing on a Mac the driver can get

11:07

corrupt and also the software that's why

11:09

you have to remove it now what you want

11:13

to do number one is remove all instances

11:16

of your printer software from

11:17

applications if you don't know where

11:20

that is you need to get educated you can

11:21

use finder finder is I think is Finder

11:27

is the I think the duality it's the

11:34

two-faced and maybe a propos'd I don't

11:38

know it's the two-faced icon

11:41

and then finder allows you to well it's

11:45

self-explanatory hence the word finder

11:48

it helps you find crap on your Mac and

11:51

crap and that includes software open up

11:53

finder go to applications in this

11:56

instance it's an Epson 4500 so look for

11:59

the look for Epson there may be a

12:03

removal tool there may be an onion

12:05

install tool there may not I don't since

12:09

I don't [ __ ] with printers that often

12:10

anymore I just couldn't tell you off top

12:12

my head if Epson has a removal tool or

12:15

an uninstaller but look for it anyways

12:16

it would be in the in the absent folder

12:19

and it might be labeled Epson 4500 if

12:22

you can't find a removal tool or an

12:24

uninstall tool what you do on Mac is is

12:27

you drag the folder to the trash can but

12:30

what you want to do is you want to make

12:32

sure that you remove all instances of

12:35

any Epson 4500 software if you have to

12:38

go through and look there should only be

12:40

one folder but there I just don't know

12:43

if top my head because I think on wind

12:47

blows is terrible because there's not

12:48

multiple

12:51

entries for printers I think Mac is

12:55

better about that usually it tries to

12:57

keep everything for the printer in one

12:59

folder but just in case just looked to

13:02

see so you want to remove everything

13:03

that deals with your Epson 4500 printer

13:06

from your Macintosh and you're going to

13:08

look in applications when you're done

13:09

with that the next step is you're going

13:11

to go to printers and scanners you can

13:15

go to System Preferences on a Mac and

13:17

then go to printers and scanners you're

13:23

going to remove the printer now mac and

13:26

crap is not perfect I know the fanboys I

13:28

know the youtubes technology skills that

13:30

are probably maybe getting paid by Apple

13:32

or I don't know they make a lot of money

13:33

with affiliate commissions and they

13:35

don't dare say anything you know that's

13:38

not positive or nay you know they're

13:40

those dumb [ __ ] humans that believe in

13:42

abstract dualities that don't exist well

13:45

well goddamn my turn you better not say

13:47

anything negative about Apple Aaron I've

13:50

purchased a lot of Apple stock Aaron C

13:53

I'm so stupid

13:54

Mac and crap nowhere near perfect

13:57

there's a lot of major problems with

14:00

Apple well Apple to me is rotten to the

14:02

core

14:03

I get it pun intended all right

14:11

even on Macintosh sometimes the removal

14:14

tool also known as the uninstaller it

14:18

just doesn't remove it from printers and

14:20

scanners you have to remove it from

14:22

printers and scanners otherwise you may

14:24

see the same problem so on Mac and crap

14:29

and printers and scanners a plus is to

14:32

add a printer it's self-explanatory the

14:34

minus sign highlight the printer click

14:37

the minus sign minus sign is to remove

14:39

the printer get it

14:40

you're deducting you know get it adding

14:43

his plus deduction is you know - ok

14:49

remove every entry if there's multiple

14:51

entries of the Epson 4500 remove them

14:54

all until there they don't exist that's

14:57

all you have to do there then the third

15:01

step is to then download from the link

15:05

in my blog post at my website Annika

15:07

Pierce calm which is linked down below

15:08

in a few days then you're going to

15:11

redownload the Epson ET 4500 driver and

15:18

then you can go through the install

15:20

process it might take a while Epson yeah

15:23

they're at most most major pair

15:24

manufacturers Lexmark

15:29

Canon Epson they're pretty [ __ ] slow

15:35

when it comes to prayer installs so

15:37

it'll install everything and then that

15:41

should fix the problem if it does not I

15:46

you're fired

15:49

and at a proposed I don't get into the

15:51

puppet here that's all dump [ __ ] to me

15:53

the demon craps and the repugnance you

15:56

know that dumb [ __ ] duality and politics

15:58

where they're all corrupt criminal

15:59

crooks but they all want you to think

16:01

that they're good and they care about it

16:03

now politicians to me are [ __ ]

16:05

criminals but whatever and I don't and

16:07

to me they're all criminals but you know

16:09

get it Donald chump Trump might get

16:11

fired that's all that's all impeachment

16:13

is [ __ ] Kara's he's not even facing

16:16

any criminal charges he's just gonna get

16:17

his ass fired possibly get it remember

16:20

on that dumb [ __ ] television show that

16:22

he was on for what 15 years whatever get

16:26

it he was the boss he fired people

16:27

you're fired you're fired Aaron this is

16:30

a terrible video aren't terrible you're

16:32

fired down get it

16:34

the irony all right

16:39

that is basically it anything I'm at the

16:42

60 minute mark I don't want to make this

16:43

video too long because it's really now I

16:45

proposed to make a video of this type

16:47

beyond 15 but here's a couple of quick

16:49

quick bonus tips and this is over time

16:53

you can leave already you probably

16:54

already have left I don't [ __ ] care

16:57

but whatever as long as you watch the

16:59

bird man which I don't talk about that

17:08

often a couple of okay so the reason why

17:12

I told you and instructed you to

17:14

disconnect the USB Universal Serial bus

17:19

cable from both the printer and your Mac

17:23

and crap Macintosh computer is because I

17:26

found out troubleshooting one time that

17:29

believe it or not just disconnecting the

17:31

printer cable from both the printer and

17:34

the computer sometimes fixes these weird

17:38

weird weird weird printer errors are

17:41

these weird printer problems printers

17:43

offline printer is disconnected

17:45

sometimes all you have to do is

17:46

disconnect the goddamn [ __ ] USB cable

17:49

from both the printer remember both the

17:51

printer and the computer and all of a

17:53

sudden it starts printing it again I'm

17:56

not making this [ __ ] up but I also

17:59

include other instructions because I

18:01

don't want you to waste time so I

18:02

actually these instructions since I'm a

18:05

real-world computer technician I'm not a

18:07

YouTube technology show selling coffee

18:09

mugs with my big face and selling

18:11

peanuts and popcorn and you know tickets

18:15

to some private rave where you snort a

18:20

bunch of blow and who knows what else

18:22

you do now

18:23

That's not me I think about these

18:26

instructions well in advance and I try

18:29

to try to provide as much information in

18:32

a set of instructions so that you're not

18:34

wasting time so that's why I also

18:36

include that the tip of disconnecting

18:40

the Universal Serial bus cable from both

18:41

the printer and the Macintosh

18:43

as well as the rest instructions also

18:46

another tip is the one with the external

18:51

so physics is kind of strange in

18:54

electronics or flaky some I already

18:57

explain it but I'll go over again really

18:58

quickly and then I got to run some

19:02

printer AC adapters they're the they're

19:05

usually like a little block they look

19:06

like a block sometimes they have a power

19:11

cable that disconnects from the block

19:13

and then also disconnects from the wall

19:15

outlet if you have one of those

19:17

disconnect from both ends just like with

19:19

the Universal Serial bus cable because

19:21

physics is weird printers are flaky

19:23

cabling is flaky maybe it's loose one

19:26

end of the could be loose same thing

19:27

with a USB cable although with the USB

19:29

cable a lot of times I noticed they're

19:31

not even loose but by just disconnecting

19:33

and reconnecting it's just the printer

19:36

all sudden works same thing with the

19:38

power

19:38

maybe it's SD or just go ahead and do it

19:41

that would be very I just go ahead and

19:46

throw that one in there but mo but a lot

19:49

of the printer cables are hardwired and

19:52

you can't do it but

19:54

so those are my at least the one bonus

19:57

tip about the Universal Serial bus cable

19:59

I know for a fact that that saws printer

20:01

problems because I've actually tested it

20:03

out actually last year my one of my last

20:06

computer repair customers that I

20:09

actually you know physically helped and

20:11

walked into their business they were

20:13

alone they were one of these loan

20:15

businesses some people would claim their

20:18

loan sharks but you know micro loans but

20:21

whatever they had their own business and

20:24

I went in there and or did I know I did

20:27

I went in there they had a big Dell

20:29

printer I think a laser jet

20:31

there's a nice printer and it just was

20:33

flaky and I just I disconnected it from

20:36

the back of the printer and from the

20:39

Windows 10 computer and I reconnected it

20:42

to the Windows 10 computer and then to

20:44

the back of the printer and it [ __ ]

20:47

worked

20:48

I it printed right away as soon as I

20:51

tried to tested it

20:53

however she called me like I don't know

20:56

a couple of weeks later and I told her

20:58

the trick I saw it have you done this

21:00

she's like yes

21:01

and it didn't work and then I had

21:03

already reloaded the software that

21:05

printer I think kicked the bucket well

21:08

or I don't know or they [ __ ] it up or

21:10

I don't know I'm not saying they did but

21:12

or oh well you know what it was a small

21:14

business and they printed receipts for

21:16

loans so you know what it could have

21:18

just because of heavy usage but but I'm

21:23

not saying that every that if you do try

21:25

that trick that it won't work but I'm

21:28

just saying that I know for a fact that

21:30

it sometimes does solve that problem all

21:34

right so Apple Computer Corporation

21:41

rotten to the core and so is an Epson

21:48

4500 printer that says not connected to

21:51

my and then they admitted that it was a

21:55

frantic work day oh you know what I love

22:00

my paradigm although I don't like noise

22:02

but Wow

22:03

I will never ever work for a corporation

22:06

or government ever again

22:08

[ __ ] that [ __ ] I'm so glad I don't

22:10

deal with frantic work days and I don't

22:13

have some [ __ ] or some [ __ ] on my

22:15

ass because I can't turn in my TPS

22:18

report on time because the printer is

22:20

getting a not connected message adios

English (auto-generated)