You are trying to download a video from your Sony Handicam DCR-TRV280 camcorder. You have a picture software program package that came with that camera installed but you can not get it to recognize that camera. You will want to install that Sony software program first before attempting to hooking up your camera to your computer system.
Basically, you install that Sony image software program that came on a compact disc read only memory and possibly DirectX, if the installation program asks to install that too. You would then want to shutdown and start your computer again after that Sony image software program installation completes and is successful. Once your computer system boots again into Microsoft Windows operating system, then you would want to hook up your Sony Handicam camcorder to your computer with the universal serial bus cable that came with it.
Now then you will want to attempt to run that Sony ImageMixer software program and see if it will detect your Sony Handicam camcorder now sucessfully. You may need to remove that Sony ImageMixer camcorder software and then install it again before hooking up your Sony camcorder properly to get it to work successfully. You can view this DCR-TRV280 manual on Sony’s official support web site if you do not have one, that has installation instructions inculding pictures.
You can skip to page seventy four of that manual for the specific instructions that you want to follow. You can click on Camera Operations Guide uniform resource locator web page link in order to view that Adobe portable document format manual. Also, you can try removing Sony ImageMixer software from your computer, installing it again, then hooking up your Sony Handicam camcorder to your computer system. It might be necessary to actually start from the beginning in order for Microsoft Windows operating system to properly detect that Sony Handicam camcorder.
If that Sony ImageMixer software program prompted you to install Adobe Flash Player, you will want to test to make sure it installed correctly. You will want to make certain that you are logged into your Microsoft Windows two thousand operating system computer system with administrator rights or with your administrator account credentials. Also, you can try moving your Sony Handicam camcorder to a different universal serial bus port on your computer system with Sony ImageMixer software program installed.
Even if you do not start over again by installing your Sony ImageMixer software, Microsoft Windows operating system should detect your Sony Handicam camcorder again and should see it as a different device on a different universal serial bus port, which may fix your issue. These instructions were written for a Sony Handicam model DCR-TRV280 camcorder and Microsoft Windows two thousand operating system. However, you might be able to use these instructions and tips as a basis point for other camcorders as well as different Microsoft Windows operating systems.