Troubleshooting Your Hewlett Packard Printer: a Quick Guide to Getting Your Hewlett Packard 7520 Back up

If you have found yourself frustrated with a non-functioning Hewlett Packard 7520 All-in-One printer, you are not alone. From printing problems to failed faxing, multifunction devices can be a hassle, especially when you are trying to get something important done. In this post, I will walk you through a series of troubleshooting steps that may help you resolve your issues without having to call for technical support.

1. Check Your Connections

First things first, let us address the basics. If your printer will not print, you can start by disconnecting the universal serial bus cable from both the printer and your computer. Simply disconnecting and connecting the cable again can often solve communication issues. If this resolves your problem, great! If not, let us keep going.

2. Remove and Reinstall the Printer Software

Next, we will need to remove the printer software from your Microsoft Windows ten operating system. Here is how:

Navigate to Applications and Features: You will want to use Cortana in order to find Apps and Features, or right-click on the Microsoft Windows operating system Start button and select it.
Find Your Printer Software: In the list of installed applications, you will want to locate the software for your Hewlett Packard model number 7520 printer.
Remove the Software: You can then select it, and then click Uninstall. You can follow any remaining prompts that appear.
Restart Your Computer: This step is crucial. It ensures that all changes take effect. Even as a seasoned technician, I can tell you that skipping this step may lead to continued problems.

3. Double-Check in Printers and Scanners

After restarting, you will want to browse to Printers and Scanners in Microsoft Windows operating system settings again:

Ensure that the Hewlett Packard 7520 printer is no longer listed.
If it is, select the printer and click Remove Device.

4. Use the Print User Interface Command

Sometimes, removing the software does not fully remove the drivers. In order to fix this, you can use a specific command:

Press the Windows Key + R in order to open the Run dialog box.
Type in printui /s /t2 and hit OK. This action opens the Printer Properties window.
In the Drivers tab, you can check for the Hewlett Packard model number 7520 printer. If it appears, then select it and click on Remove. You will want to make certain to remove both the driver and driver package.

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Common Errors and How to Handle Them

While going through these steps, you may encounter some common errors:

Access Denied: This typically means you do not have administrator rights. You will want to make sure to restart your computer using an administrator account.
Driver in Use: If the printer driver is reported as in use, this could mean that the print queue is still active. You will want to double-check the print queue icon in your taskbar and clear it.
INF File Could Not Be Removed: If you see this message, do not sweat it. It usually does not affect the functionality of the printer upon reinstallation.

Final Steps: Reinstalling the Printer Software

With the old software removed, it is time to install the printer software again:

You can do this by clicking on a direct download link which I will include in the description box for the Hewlett Packard model number 7520 printer software.
Download and install it, and be sure to follow any prompts, including shutting down and starting your computer again when necessary.

In Conclusion

By following these troubleshooting tips, you should be able to get your Hewlett Packard model number 7520 printer back up and running, either for printing or scanning, if the hardware is still functioning, of course. Remember, with multifunction devices, often one component may fail while others can still work.

If you continue to have problems, it may be time to consider hardware issues, which can often be more complex. And, as always, ensure to keep your printer drivers and software updated to prevent these problems from cropping up in the future. Good luck with your printing!