Another request on a third party website where I earn supplemental income answering computer and technology related questions. This request deals with printers. I almost never like dealing with printers.
Basically, the only printer issues I deal with are new printer installations and installation of printer software. Here is the original request quoted verbatim below:
I am trying to install an installation disc on my computer, and it is saying contact my administrator. Hewlett Packard Photosmart 335.
Here is my response below. What operating system are you using? For example Microsoft Windows operating system seven, eight, or ten.
You can download that HP Photosmart 335 software for your printer and then install it. This Hewlett Packard printer supports Microsoft Windows operating systems two thousand, Microsoft Windows eXPerience, Microsoft Windows Vista, Microsoft Windows seven, Microsoft Windows eight, and Microsoft Windows ten operating systems. You may have noticed how I did not waste time messing around trying to help them get the software installed from that compact disc read only memory they possessed?
I cut to the chase and offered them a software download. When you browse that uniform resource locator web page link above, your computer operating system should be detected. If it is not detected, you can make certain you choose the correct operating system you are using.
You can click on Change. Then you will want to expand driver product installation software and you should see your software download. Newer operating systems such as Microsoft Windows seven, eight, and ten might not have a software download available. This is one of the few times I have run across a Hewlett Packard printer installation where you first connect the printer and then allow Microsoft Windows operating system to load a driver.
You will want to make certain you choose the correct version of software, if their is a download available. You can then choose between X86 thirty two bit or X64 sixty four bit software download. If your operating system does not have a download available, then you can install it by first connecting your Hewlett Packard Photo Smart 335 printer to your computer.
Once you finished downloading the installer, then you can double click it to begin the printer software installation. You will want to follow the on screen prompts and do not connect your Hewlett Packard printer until instructed. If you do not see a printer software download this means you must add your printer from with in Microsoft Windows operating system.
You can connect your printer to your computer with a universal serial bus cable or through your local network so that Microsoft Windows operating system can detect your printer during this print driver installation. Now you will want to open up Add a printer wizard. You can find this wizard in Microsoft Windows operating system Control Panel.
Now you will want to test the printer driver installation. You can then attempt to print a test page. Also, you can try to perform a test scan.
If all goes well and the driver installed successfully, then you should be able to both print and scan. These instructions were written for Microsoft Windows two thousand, Microsoft Windows eXPerience, Microsoft Windows Vista, Microsoft Windows seven, Microsoft Windows eight, and Microsoft Windows ten operating systems. These are general instructions pointing you to the right direction.
As long as you know how to browse to Microsoft Windows operating system Control Panel you should be able to follow along. You can always type in control panel without quotations into a search bar in which ever Microsoft Windows operating system you are using, if you do not know how to browse to control panel directly.