Another request on this third party website where I earn supplemental income answering computer and technology related questions. This time I received another printer request. I only support printers in the sense of helping individuals hooking them up and installing software.
Here is the original request quoted verbatim:
I am trying to connect a printer and I am not sure where I have to go to connect. The error message I get icy cannot open the application Driver Update-setup (1) exe because Microsoft Windows applications are not supported on OS X. Does this mean that this printer will not go with this computer?
I am not computer savvy at all.
This individual did not care if they were able to print over universal serial bus cable or wireless. Also, they were using an Apple Macintosh computer with Apple Macintosh version 10.10 operating system installed. They were trying to connect a Hewlett Packard DeskJet model number 2652 printer.
Here is my response:
You will want to click on the Apple Macintosh logo above. Then you can select About this MAC. I need to know what version you have installed.
For example Apple Macintosh operating system version 10.11. Also, you can browse to this uniform resource locator web page link below and it should automatically detect what Apple Macintosh operating system you have installed. You can then install your HP DeskJet 2652 printer software.
You will have to download and install a driver for your Apple Macintosh computer otherwise your printer will not work. If you noticed I asked them what version of Apple Macintosh operating system they had installed. Hewlett Packard's website is designed to automatically detect what operating system you have installed.
However, with individuals whom admit they are not computer savvy, it can save quite a bit of time and headaches to just provide a direct download link. Speaking of direct links, if you have Apple Macintosh operating system version 10.10 otherwise known as Yosemite, you can download software from this Hewlett Packard DeskJet 2652 printer software uniform resource locator web page link. You should be able to just click on that link and you should be prompted to save it to your computer.
This individual had a bit of a problem I think knowing where to find this downloaded software. I provided some instructions with an image. All you have to do is click on the link to download this software.
It is only an eight megabytes sized file.
You can use Finder in order to find your downloads. Finder is located in your Apple Macintosh dock down below. You will then want to look for your Downloads folder.
Once you open up Finder you will see your Apple Macintosh username on the left hand side. You will want to click on your username in order to expand the contents. You should see a Downloads folder.
You can refer to this image I just uploaded. This Apple Macintosh enduser whom was not computer savvy was able to follow my instructions and successfully install the software driver for their Hewlett Packard DeskJet 2652 printer. They reported to me that they were able to print in color.
If you are not computer savvy there is no reason why you cannot install printer software. Here are some additional tips. Generally, I noticed with Hewlett Packard printers, that most times you must install the software first and then connect your printer.
Also, with my experiences as a computer technician most Hewlett Packard printers require you to install a driver from compact disc read only memory or an Internet download. Microsoft Windows operating system does have a few printer drivers that come with their operating systems. However, most times with my experience most Hewlett Packard printers will not work out of the box so to speak.
I do not have nearly as much experience dealing with installing Hewlett Packard printers on Apple Macintosh computers. Obviously, this was one of those cases, where you cannot just plug in your printer and begin printing in color no less. If in doubt I think it is always productive to read your quick start guide that comes with Hewlett Packard printers.
This should not stop you from learning how to install printer software and or drivers on any computer operating system even Linux. Hopefully, this blog post helped you install a Hewlett Packard DeskJet 2652 printer software onto your Apple Macintosh computer. These instructions were written for a Hewlett Packard Deskjet 2652 printer installation on an Apple Macintosh operating system.