You are trying to help a friend download and install Anti-Virus Guard anti-virus software onto their computer system. They are not very computer literate but you are to a certain degree proficient with computers. They click an Anti-Virus Guard download uniform resource locator download web page link and places a check into a “Run”box and then you see a pop up window that opens up asking for proxy server information.
You are stuck and do not know what to do next. This individual can actually surf the world wide web on this same computer and retrieve their web based e-mail without any trouble. Also, they can download and open attachments in order to view their web based e-mail.
Unfortunately, you are not at this individual's computer and therefore you must try to help them remotely from long distance. They are running Microsoft Windows Vista thirdy two bit operating system version and access their e-mail with American Telephone and Telegraph webmail. Actually, your friend can try to download and install the Anti-Virus Guard free full version software from their official website.
You can have them select “Save File” to their desktop instead of “Run”. You can have them download that full version of AVG Free Anti-Virus anti-virus software program onto their computer. That full version download link that is provided above is actually an offline installer.
What this means is that you can actually install Anti-Virus Guard software without an Internet connections. These instructions were writte for Microsoft Windows Vista thirty two bit operating system. However, you can certainly use them as a basis point for other Microsoft Windows operating systems.