Another computer problem to report on. An individual kept receiving a disk read error occurred asking them to restart their computer. This particular problem may not have been the fault of a Microsoft Windows operating system per se.
Here is the original question quoted verbatim.
A disk read error occurred and tells me to restart. When I do the same thing happens.
This individual was using a Hewlett Packard Pavilion G6 with Microsoft Windows 7 professional operating system installed. You can power off your computer.
Then power it back on and immediately start tapping your F8 function key until an advanced boot options menu opens. Make certain to start pressing your F8 function key before Microsoft Windows operating system tries to boot. You want to choose “Last known good configuration” from a menu of options.
If that does not work then try “Safe mode”, “Safe mode with networking” or “Safe mode with command prompt” from that same advanced boot options menu. This individual was not able to boot their computer into any of the safe mode options. I gave them another tip to try.
Also, the claimed that they did NOT have any important data on their computer. You can reinstall the operating system with your Microsoft Windows 7 installation compact disc read only memory or recovery compact disc read only memory that may have come with your computer. This individual claimed that they did NOT have any operating system discs.
I provided them with another tip. You can turn on or restart the computer, and then press the escape key while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Then, press the F11 function key while the “F11 (System Recovery)” message is displayed on the screen.
Once again this individual was not able to get their computer to boot the Microsoft Windows 7 professional operating system. I then concluded that their hard drive was indeed suffering a failure. It is possible that both the operating system and recovery partitions became corrupt, however that is beyond the scope of this blog post.
If you are technically knowledgeable you could possibly run system scans on both partitions to repair any possible corruption. However, when in doubt I tell people to take their computer to a computer repair technician. Especially when they have do not technical capabilities.
At the very least their important data might be recoverable. However, if the hard drive is indeed failing, then there are no guarantees. You should always back up your data.
Also, you do NOT want to further damage a failing hard drive. If you continue to try to read and or write to a failing hard drive, the results could be catastrophic. If you are not capable of data recovery, then you can take it to a data recovery professional.
Even an average computer repair technician should have some data recovery skills. At the very least, they can refer you to a legitimate data recovery professional. Also, some data recovery businesses can charge outrageous prices.
If you must recover your data at all costs, pun intended, then be prepared for paying hundreds if not thousands of dollars. If you are suspicious that your hard drive is indeed failing, stop trying to fix the problem and instead have your hard drive properly diagnosed. Some computer technicians will diagnose a failing hard drive for free.
I always charge a diagnostic fee for my time and labor. A properly diagnosed problem can make a huge difference when trying to solve hard disk problems. It could be just corrupt partitions or indeed a failing hard drive.
Finally, I need to point out that this blog post was written for a serial advanced technoloy attachment hard drive. I was not speaking of a solid state hard drive. Solid state hard drives are not mechanical like the older school parallel advanced technology attachment and more contemporary serial advanced technoloy attachment.
A final tip I will give you is that whenever your hard drive starts making clicking noises, immediately stop trying to use this hard drive. I am not talking about the noises that a hard drive makes when being accessed. Although newer hard drives are not nearly as loud as older school ones.
I am speaking of a loud clicking noise that is repeated and sometimes in a pattern of clicks. A computer technician will know exactly what I am speaking of. These clicking noises are a symptom of a failing hard drive.
A Disk Read Error Occurred Windows 7 - Troubleshooting Video Transcript
0:00
another computer problem oh now this one
0:03
is not necessarily dealing with micro
0:06
crap micro [ __ ] Micro slop wind blows
0:08
operating system incorporated it could
0:12
be but in this scenario was most likely
0:14
a feeling hard drive so let's cut to the
0:15
chase I will reverb ate them the
0:17
original question a disc read error
0:22
occurred and this tells me to restart
0:25
when I do the same thing happens they
0:29
were using a hewlett-packard pavilion g6
0:32
with with Microsoft wind blows seven
0:38
professional
0:47
they claimed that they were installing
0:50
updates or an update singular from
0:52
hewlett-packard hewlett-packard has a
0:55
update software a lot a lot of the major
0:59
computer manufacturers Dell Lenovo
1:03
hewlett-packard have a in-house
1:06
developed application that looks for
1:10
updates they claimed that they were
1:11
installing updates plural or update
1:14
singular and then this is when there a
1:17
problem started occurring it could be
1:20
just a coincidence or it could be a
1:21
trigger performing updates may have
1:25
triggered the hard drive to then
1:29
blatantly tell you what's up alright so
1:32
let's move along
1:41
when this occurs one thing that you can
1:44
try is boot into safe mode what you're
1:49
gonna do is gonna keep tap tap tap tap
1:52
tap tap tap tap the f8 key before
1:55
Windows tries to boot
1:58
after the BIOS displays muy rapido I got
2:02
other things to do I got other videos to
2:04
make for a activism that's more
2:06
important than this I got it I got it I
2:07
gotta move this along f8 before when
2:10
this tries to boot keep tapping the f8
2:12
key f8
2:13
tap tap tap tap tap it should boot into
2:16
an Advanced Boot Options menu then you
2:18
could try last known good configuration
2:19
you could try a safe mode you could try
2:22
a safe mode with command prompt you
2:23
could try a safe mode with networking
2:26
try to get into Windows safe mode and
2:29
then you can troubleshoot from their
2:30
last known configuration it's real easy
2:33
try it hence the term last known good
2:36
configuration is supposed to boot into
2:37
the last known good configuration that
2:40
may solve your problem they may not if
2:42
it does not then try the other safe mode
2:44
options
2:51
they tried tapping f8 and it did not
2:55
work I asked them if they had important
3:00
data here's a tip always a tip a lecture
3:05
from me is always back up your data you
3:10
must always have your data backed up
3:12
there are no more excuses it's easy
3:15
there's free cloud services drop or box
3:19
or whatever it's so [ __ ] easy even I
3:23
hate to say it but Apple has a cloud
3:27
service that's free it's [ __ ] simple
3:30
a five year old could figure it out but
3:32
whatever I always have your data backed
3:35
up just in case this individual claimed
3:37
that they did not have any important
3:39
data that's that's good because then I
3:41
don't need to worry as a technician I
3:45
well I don't worry I don't give a [ __ ]
3:47
but I don't trust a lot of people in
3:50
society I don't want to digress I've
3:54
never been sued but you know you just
3:56
never know what these goddamn Americans
3:57
you know what I'm saying when I find out
4:03
that they don't have an important data
4:04
that I'm like ok not a big deal we don't
4:06
need to worry about you know I'm saying
4:08
if you do not have any important data
4:10
then you don't need to worry who cares
4:13
if when there's just no reason to worry
4:16
now it could be that there's a well they
4:18
claimed that there was no important data
4:19
what does that mean I'm assuming no
4:21
personal files no pictures no videos no
4:24
documents your boss that [ __ ] or
4:27
[ __ ] is not going to fire you and it
4:30
could also mean programs
4:36
what you could do is if you have your
4:38
windows 7 installation cd-rom compact
4:41
disk read-only memory
4:43
I hate acronyms that's what that acronym
4:44
stands for here's a additional tip never
4:49
throw away your installation media your
4:52
recovery disk your restore disks any
4:55
kind of disks either compact discs
4:59
read-only memory or DVD that are given
5:01
to you by the manufacturer or if you
5:03
went out and bought the retail version
5:06
of Windows 7 never ever throw those away
5:10
you never know when you need them you
5:12
could reinstall windows 7 with those you
5:15
could also attempt to try to fix your
5:17
problem but that is more advanced and
5:19
I'm not gonna go over that in this video
5:21
they claimed that they had no CDs of any
5:24
kind they asked if they could hook up
5:28
their laptop to their desktop computer
5:30
and then download Windows 7 and
5:33
reinstall it now now no no no Microsoft
5:37
they don't like to make things easy for
5:40
you nah these billion dollar fascist
5:44
crooked criminal corporations they're
5:46
nothing but greedy they they basically
5:49
lie to you via marketing and sales they
5:52
don't give a rat's ass about you they
5:55
don't give a [ __ ] if Windows just all of
5:57
a sudden blows up and is corrupted
5:59
they're not gonna help you they're not
6:01
gonna make it convenient it's not like
6:03
Linux I'm not going to digress about
6:04
Linux and how you can install Linux over
6:07
the Internet Windows you cannot now Mac
6:10
you can apple macintosh nowadays you can
6:15
that internet boot that I'm not going to
6:18
digress about that Windows now Microsoft
6:20
now nope they don't want to make it easy
6:23
Windows 10 I'm not talking about Windows
6:25
10 that's a little bit of a different
6:27
monster Windows 7 No
6:32
now it depends on the computer
6:36
manufacturer they're all different
6:38
Asus hewlett-packard Dell Lenovo Toshiba
6:45
Sony blah blah blah you probably have to
6:48
perform some research search on your own
6:51
go out to a internet search engine
6:53
DuckDuckGo start page Google Bing
6:55
whatever Yahoo search try to find out
7:01
what the startup menu is or the recovery
7:06
menu it's also called restore with the
7:11
HP you would press f11 ill boot into the
7:14
system recovery a lot of these newer
7:17
computers they have a recovery partition
7:19
a lot of times are hidden you may not
7:22
know about it they exist but in order to
7:25
access them a lot of times you have to
7:28
boot into Windows or you hit a function
7:33
key it's not the f8 function key for
7:36
Advanced Boot Options that's Microsoft
7:37
this one would be f11 what you would do
7:40
is you would turn on your computer or
7:42
you would restart it and as soon as you
7:45
see the BIOS splash screen start tapping
7:49
f11 tap tap tap tap tap tap tap tap that
7:52
is supposed to boot into a recovery menu
7:55
a recovery feature it did not work for
8:01
this individual the screen froze what
8:06
else it said it tried to boot the system
8:12
recovery but after a few minutes it gave
8:14
me the disk error again so it try it
8:17
sounded like it tried to boot into the
8:20
recovery menu the system recovery it did
8:24
not work most likely is probably most
8:28
likely a hard drive failure at that
8:29
point now it is possible that both the C
8:35
Drive or the main drive that you had
8:38
Windows 7 excuse me political
8:40
correctness wind blow 7 installed on
8:42
that became corrupt and it is also
8:44
possible that the recovery part
8:46
Titian became corrupt but that is
8:49
advanced and I'm not gonna digress into
8:51
that a computer technician knows what
8:54
I'm talking about you would run a check
8:56
to scan both on the C partition and the
8:59
recovery partition whatever drive letter
9:00
that is that could be de fgz whatever
9:03
the [ __ ] and it might be hidden but
9:05
whatever you would have to take the hard
9:07
drive out I'm not sure if this was a
9:09
laptop or a desktop and then you would
9:13
run those scans but that's advanced and
9:15
I'm not going to discuss that further
9:16
that is a possibility
9:18
but to me a higher percentage chance
9:20
that the hard drive is could be failing
9:23
you know I'm saying I gave out my old
9:26
school recommendation if you're more
9:30
technically inclined you can go ahead
9:33
and try to you know but I'm not gonna
9:35
discuss that in great detail that's not
9:37
what this video is about I got to run
9:40
and I don't want to make long videos now
9:45
take it to a computer repairer
9:47
individual computer repair computer
9:49
technician doesn't matter what they look
9:54
like doesn't matter gender transgender
9:57
gender doesn't I know oh I need to make
10:00
a correction I'm not gonna apologize I
10:02
never apologize I support free speech
10:04
I'm not going to take that comment back
10:06
I made a video pertaining to the capital
10:08
one data breach in that video I claimed
10:11
that the perpetrator was a female I
10:13
don't judge I don't care I think it's
10:18
possible that it was a transgender it
10:21
was a male transitioning to a female and
10:24
that individual called himself a female
10:27
again that's not my cup of green tea
10:30
it's not my cup of orange juice but I
10:32
don't judge I don't care about that crap
10:34
but I like to remain accurate and I'm
10:37
not gonna apologize for the incendiary
10:39
comment feminists in America they can't
10:42
wait to attack us males and blame us for
10:44
everything
10:48
officially they're claiming it's a
10:50
female but when I looked at her or his
10:54
photos and and other people commented I
10:57
don't make nasty comments I don't judge
10:59
but people did bring up the possibility
11:00
that that is a transgender person so I
11:04
think technically I may have been
11:05
incorrect but maybe the individual is
11:09
transitioning into a female they just
11:11
haven't had surgery once they have
11:12
surgery they would be what a female
11:14
again other than that I don't [ __ ]
11:17
care that's the only correction I'm
11:18
gonna make I'm not gonna apologize for
11:22
being blunt and telling you that these
11:25
feminists in America are just it's it's
11:28
getting out of control the feminism in
11:30
America is the toxic it's a cancerous
11:33
it's a cancerous virus I digress alright
11:35
but I like to remain accurate so that
11:37
that's why I brought that up if it's it
11:41
[Music]
14:39
and forth willed uh you know and then
14:42
also you must realize that a lot of
14:44
women in America they only marry you for
14:47
the money if you cannot keep up with the
14:50
Joneses and you can't afford you know
14:52
the pain for the breads and circuses and
14:55
and bla bla bla bla bla
14:56
well she's gonna divorce your ass
14:58
anyways I don't know why I all of a
15:02
sudden start talking about that if you
15:10
have important data don't [ __ ] around
15:13
trying to troubleshoot because what you
15:15
could do is you could disaster bait that
15:17
problem and especially here's another a
15:19
second gold tip any time you hear a hard
15:23
drive clicking stop now click click
15:26
click you know what it is the computer
15:28
technicians gonna know click click click
15:30
or there's different click cycles click
15:33
click click click click click click
15:35
click click click click click or click
15:37
click click click or it'll it'll it'll
15:40
it'll be a couple of clicks and roll
15:41
click click click click click click
15:45
click click
15:46
that means the hard drive is failing
15:48
that that's a bad now I'm not talking
15:50
about solid-state drives I'm not talking
15:52
about solid-state drives which is based
15:54
on us what excuse me Universal Serial
15:56
bus flash technology I'm talking about
15:58
the SATA hard drives in the peda when
16:02
they start clicking stop now that means
16:05
that your hard drive is failing that is
16:07
a warning sign then what you want to do
16:11
because what you can't what every time
16:14
you try to boot off that hard drive
16:16
you're accessing the sectors you're
16:19
making the platters spin and you're
16:22
making the mechanics function there's
16:25
and I'm not gonna die aggress about what
16:27
could be causing the hard drive to fail
16:29
that's another separate video that's
16:31
advanced it could be the there's an arm
16:34
there's heads there's platters now
16:37
there's a circuit board now ok let's not
16:41
discuss that
16:46
every time that that hard drive is
16:48
getting written to or read from it's
16:53
getting accessed and if it's a failing
16:57
hard drive you may be causing it to fail
17:01
quicker or you may be cause you may be
17:05
causing problems stop now
17:07
stop if you're suspicious or if you hear
17:10
the hard drive clicking stop now don't
17:13
try to troubleshoot further don't do it
17:15
if you know what you're doing you can
17:18
recover the data or like I said before
17:20
when in doubt to save time and to
17:23
possibly save you're already in a crisis
17:25
situation that [ __ ] and that [ __ ]
17:27
boss of yours they require the TPS
17:31
report due in on time at 9:00 a.m. on a
17:35
Sunday I mean on a Monday or 8:30 or
17:39
8:00 a.m. or if they're military
17:40
clowns 7:00 a.m. if they're really
17:44
strict 7:00 a.m. if you turn in that TPS
17:47
report one minute late you're fired or
17:48
you're reprimanded or you do not get
17:51
that race well if you do not turn in
17:53
your TPS report at all chances are your
17:57
boss that [ __ ] and/or [ __ ] will Bend
18:03
you over sodomized you and then fire you
18:06
they will sodomized you first adding
18:09
insult to injury they will fire you to
18:13
alleviate that possibility take it to a
18:18
data recovery expert most computer
18:22
technicians most computer repair
18:24
individuals they also perform data
18:27
recovery they might not have like all
18:31
the bells they might not have a
18:35
a dust-free environment but to a certain
18:40
extent most of them will perform data
18:42
recovery if your hard drive is really
18:45
failing and they cannot recover your
18:48
data they may upsell or they may
18:53
recommend somebody else so you know I'm
18:57
saying when in doubt when it comes to a
18:59
failing hard drive or a hard drive that
19:01
you are suspicious is failing don't [ __ ]
19:04
around because I know for a fact as a
19:07
computer technician I learned by trial
19:11
and error I learned by my mistakes when
19:13
I first started data recovery I did not
19:16
get a computer science degree I did not
19:19
go to those stupid dumbass waste of time
19:22
waste of money Microsoft boot camps that
19:24
teach you absolutely nothing they don't
19:26
no no no
19:26
Microsoft school they don't teach you
19:29
real-world problems
19:30
nah they teach you out of a book but if
19:34
you do not know how to troubleshoot if
19:35
you don't have experience you are a deer
19:38
in the headlights you're very arrogant
19:40
you're very egotistical you're very
19:42
narcissistic because you just spent
19:45
twenty thousand dollars and you've got
19:47
your Microsoft certificate well that
19:49
doesn't [ __ ] mean [ __ ] in the real
19:52
world I learned by mistakes the longer
19:57
that you troubleshoot a failing hard
20:00
drive the possible bigger chances are
20:04
that now you just damage the hard drive
20:09
enough that you may not recover data and
20:12
I learned that myself there are certain
20:15
tactics that is very advanced I know for
20:19
a fact they work it's not a myth free
20:22
you would freeze the harddrive but but
20:25
do not do it unless you're desperate if
20:29
you freeze the harddrive it's very
20:31
possible that you're gonna damage it
20:33
further so my main point here if you
20:36
listen to nothing else
20:37
my main warning is that when it comes to
20:40
hard drives if you make bad decisions or
20:45
you make mistake
20:47
you may further damage the hard drive
20:50
whereas think of it as an emergency the
20:54
hard drive is under cardiac arrest
20:56
the hard drive is suffering a myocardial
20:58
infarction if you know what that means
21:01
that's a medical term for a certain
21:04
problem if you don't know what it means
21:06
look it up I'm not a doctor but I know
21:10
some medical terms if you're suffering a
21:16
myocardial infarction and you think you
21:18
might die or you're starting to get
21:20
really dizzy or and you're having
21:22
problems breathing well it's a same
21:25
thing with a hard drive the hard drive
21:26
is under attack it's an emergency
21:29
it's having difficulties breathing it
21:32
may die metaphorically and figuratively
21:36
so rush it rush it don't don't as a
21:40
sorbate it don't don't touch it anymore
21:42
you know I'm saying take it to a it
21:47
depends and then also here's another
21:48
additional tips I gotta run I gotta run
21:51
it depends on how valuable that data is
21:54
there are some very expensive services
21:57
they they will charge you anywhere from
22:00
$500 all the way to what thousands of
22:03
dollars they have a cleanroom
22:05
technically when it comes to hard drives
22:07
the older school the peda and the SATA
22:09
I'm not talking about solid-state that's
22:11
entirely different
22:12
the older the old mechanical hard drives
22:15
with platters that spin at volume at
22:19
high cycle rates and also they have a an
22:24
arm and then you know and then the heads
22:28
and then also a circuit board those
22:30
those are very mechanical and they are
22:33
susceptible to all kinds of failures and
22:36
in that scenario supposedly now I'm not
22:42
sure you get they claim that you don't
22:45
want to get dust particles because all's
22:47
it takes is one little dust particle and
22:49
it will stick to the platter and it is
22:53
possible that you cannot recover data so
22:56
generally get dust and hard drives the
22:58
old-school mechanical the
23:00
they're like electricity and water they
23:03
don't mix very well it's a different
23:05
kind of mixture that you may not you
23:07
know want so if your data is extremely
23:14
important you have to have it for
23:15
whatever reason you just have to have it
23:17
and and you can afford it I you can't
23:20
trust people I don't trust people go and
23:24
on the internet look for reviews do they
23:28
have a phone number some of them you can
23:30
mail in your hard drive some of them
23:32
might have a local location you can drop
23:34
it up some of them are franchises some
23:40
of them are corporate some of them are
23:42
national they'll have locations in every
23:44
state some of them are localized try to
23:47
find out reviews or try to find out you
23:50
know do they have a phone number are
23:52
they easy to work with are do they have
23:55
decent customer service can you contact
23:57
them do that are they reliable because
24:00
they're not gonna be all the same a
24:03
cleaning room environment yeah I'm not
24:07
gonna discuss what I've studied because
24:09
that'll be too controversial but the
24:10
YouTube technology skills would just
24:12
attack me and laugh at me and I think
24:17
outside of a box believe it or not
24:19
there's a lot of myths that are
24:21
perpetrated by these YouTube technology
24:23
shills they tell you all kinds of absurd
24:26
claims like well don't use free software
24:28
off always pay for software because paid
24:32
software is a thousand times better what
24:35
or don't use CCleaner I'll never never
24:38
use CCleaner on a computer it's
24:40
dangerous it's like what the [ __ ] are
24:42
you talking about
24:43
I've used ccleaner for over a decade and
24:46
I've never had any problems with it not
24:48
yet if I do I will be one of the first
24:50
ones to scream and yell and you know
24:53
what I'm saying and criticize the same
24:56
thing with data recovery but you want
24:59
somebody that knows what they're doing
25:01
if it's really important they have to
25:04
know how to take the hard drive apart
25:06
once you take out I could do it I
25:08
probably I don't know if I have a spare
25:09
one
25:10
if I don't have one if I ever I have a
25:14
lot of videos that could make I've took
25:15
it apart a harddrive
25:17
allegedly once you take it apart there's
25:22
gonna be dust already in it and I'm just
25:27
not that that requires a lot of studying
25:29
there's other people claim that well you
25:32
don't really need to worry about that
25:34
there's people that claim that well that
25:37
that's like a myth so it's just but
25:39
that's how the Internet is you know what
25:41
I'm saying but my main point is that
25:44
once you take apart a mechanical hard
25:47
drive you have to be careful I know for
25:50
a fact because like I said before I
25:51
learned by my own mistakes I've taken
25:55
apart hard drives before the mechanical
25:57
and I was just trying to learn how they
26:00
worked and there's there's these little
26:04
there I think they're made out of
26:06
aluminum they're really small they're
26:09
like they're smaller than but they're
26:10
shaped like this and they are what goes
26:14
around the platters and it spins and
26:18
it's not the the metal isn't I think
26:20
it's aluminum but it's not very high
26:21
quality well if it gets too close to the
26:25
platter it will scratch it cuz you know
26:28
why I know cuz I [ __ ] up but but it
26:31
was a hard drive though was but failing
26:34
and it didn't work and so I just tried
26:36
to reverse-engineer it well I made it
26:38
worse you do not want to scratch
26:41
platters so my point is that you want to
26:44
take it to a data recovery that they
26:46
know what they're doing and they're not
26:47
gonna make the dumb [ __ ] mistakes like I
26:49
did although that's how you learn though
26:51
if you don't have a million dollars and
26:54
you're trying to learn on your own and
26:56
you know that the hard drives are bad
26:58
you just reverse engineer and you
27:01
quickly find out that what yeah you
27:03
don't do that you don't do that you be
27:05
careful yeah when it comes to the
27:07
platters you did any any little object
27:10
and you must realize that the platters
27:12
are spinning extremely fast and so
27:15
anything that can touch it if it's sharp
27:18
enough it'll scratch the [ __ ] out of it
27:21
and then oh my god then you
27:23
[ __ ] now you're [ __ ] so when in doubt
27:27
take your failing hard drive or your
27:32
failing computer to a computer
27:34
professional that chances are they know
27:37
what they're doing if they don't know
27:39
hopefully if they don't know what
27:40
they're doing when it comes to data
27:41
recovery or its advanced your hard drive
27:45
is failing now this is another
27:47
possibility just because your hard drive
27:49
is failing it does not mean that you
27:51
can't recover the data there's all kinds
27:53
of different tactics it just depends on
27:55
how important it is that's where there
27:57
are individuals that know a lot they've
27:59
studied it whether or not they have
28:01
certifications to me that's not
28:03
important they've got a lot of money
28:04
they've got cleaning room environments
28:06
they can afford new equipment they know
28:08
what does and what doesn't work then oh
28:10
how to replace the the heads you know
28:17
what I'm saying
28:18
so I digress to my orange juice adios